What should I ask before hiring a virtual assistant?

Ask about role scope, expected turnaround times, communication cadence, escalation process, and reporting metrics to ensure a workable operating model.

How do I avoid delegation bottlenecks?

Start with documented SOPs, assign clear ownership for each workflow, and review weekly KPIs to catch delays before they affect customers.

Which tasks are most valuable to delegate first?

Delegate repetitive administrative and customer communication tasks first, then expand into specialized workflows once core processes are stable.

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