Everything you need to know about our virtual assistant services. Can’t find what you’re looking for? Contact us.
A virtual assistant (VA) is a trained remote professional who provides administrative, technical, or specialized support to businesses. They work from a remote location and handle tasks ranging from email management to customer service, bookkeeping, and more.
CreedaVA provides bilingual (English/Spanish) virtual assistants who are carefully matched to your business needs. We offer dedicated support, ongoing quality management, and flexible plans — whether you need a few hours a week or a full-time team.
We work with businesses across many industries including real estate, insurance, e-commerce, healthcare, legal, finance, and more. Our VAs are trained to adapt to your specific industry requirements.
Our VAs can handle administrative support, customer service, social media management, data entry and research, bookkeeping, real estate support, insurance processing, and web/digital tasks. We can also train VAs on custom workflows specific to your business.
Yes! We offer flexible arrangements — from ongoing support to project-based work. Whether you need help with a one-time data migration or a recurring weekly schedule, we can accommodate your needs.
Absolutely. Our team includes bilingual virtual assistants fluent in English and Spanish, making us a great fit for businesses serving diverse markets.
It’s simple: schedule a free consultation through our Contact page. We’ll discuss your needs, match you with the right VA, and get you fully onboarded — typically within 5–7 business days.
An initial commitment of one year is required to ensure we can deliver consistent, high-quality support. After the first year, services continue under the same agreement with 30 days’ written notice to end. You can scale hours up or down at any time within your plan.
Most clients are fully onboarded within 5–7 business days. This includes matching you with the right VA, tailoring their training to your brand, and setting up all communication and workflow channels.
Our pricing depends on the plan and hours you need. Visit our Pricing page for detailed plan options, or contact us for a custom quote tailored to your requirements.
No. There are no hidden fees or setup charges. You only pay for the plan you choose.
We accept major credit cards, bank transfers, and can set up recurring billing for your convenience.
Every VA goes through a rigorous vetting process. We provide ongoing training, regular performance reviews, and a dedicated account manager to ensure consistent quality. If you’re ever unsatisfied, we’ll find a replacement at no extra cost.
Yes. All our VAs sign NDAs and follow strict data security protocols. We use encrypted communication channels and can comply with your organization’s specific security requirements.
We have backup systems in place. If your VA is unavailable due to illness or time off, we’ll provide a trained replacement to ensure continuity of service.
Our team is ready to help. Reach out and we’ll get back to you within 24 hours.
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